Terms of Service


Introduction & Acceptance of Terms of Use

Service Overview & Policies

User Accounts

Booking and Payment

User Responsibilities

Data Collection and Usage

Financial Transactions

Communication

Representations and Warranties

Limitation of Liability

Changes to Terms

Dispute Resolution

Restrictions on use

Disclaimer of warranties

Non assignment

Termination of your access to the Platform

Removal of posts, comments and the like

Indemnity

Severability

Governing Law and Dispute Resolution

Contact Us

Introduction & Acceptance of Terms of Use

Compete is a platform operated by Silk Deck Pvt. Ltd. ("we," "our," or "us"). These Terms of Use (the "Terms") govern your use of our app, Compete (available at App Store and Play Store) and our website https://compete.win (collectively, the "Platform"). All the references to “you” or “your”, as applicable, mean the person that participates, accesses and/or uses the Service in any manner (the “User”). The Platform is owned and operated by Silk Deck Pvt. Ltd a private limited company incorporated under the companies act, 2013 and having its registered office at 10/8 Vivekananda Road, Chetpet, 5, C.S.G Apartment, Chennai - 600031

Please read these Terms of Use thoroughly before you use the Platform as they contain provisions that define your limits, legal rights and obligations with respect to your participation in the Compete’s Platform and your use of the services offered by the Platform (such services, collectively called the “Service”) By accessing or using the Service, you agree to comply with and be bound by these Terms.

Service Overview & Policies

Compete is designed to facilitate the booking and coordination of sports games, namely badminton and pickleball in Chennai. Our Service matches players based on their preferences and manages court bookings.

Compete maintains a privacy policy which provides Users with clarity regarding the usage of their data and retention, where applicable, for the operation of the Platform. The Terms of Use laid out herein incorporate the said privacy policy, and usage of the Platform is governed by the aforesaid Privacy policy available at https://compete.win/privacy-policy.html.

User Accounts

To use the Platform, you must create an account and provide accurate information, including but not limited to your name, gender, date of birth, phone number, and profile photo. You may sign up using your Gmail or Apple account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Booking and Payment

When requesting a game, you will provide details such as date, time range, area preference, game type, and payment mode preference. We will match you with other Users based on these preferences and arrange an appropriate court. Compete charges platform fees in order to provide service on its platform to the User.

Payment must be completed within 30 minutes of receiving booking details to secure your spot. If payment is not received in time, we consider your request timed-out and match other Users to the same spot.

You may choose to leave the game after payment, and we may retain a cancellation fee before issuing a refund. Currently, we are providing full refunds upon cancellation.

User Responsibilities

Users must provide accurate game scores post-match, which will be used to maintain a public leader board and improve matchmaking. Profile information and feedback are public and should be used responsibly.

Data Collection and Usage

Please review Compete’s Privacy Policy, which explains to Users how their information (“Information”) is collected and stored (“Privacy Policy”).

Financial Transactions

The money collected for court bookings is paid in full to the courts. Compete only retains the Platform fee as compensation for Services. This is separate from any in-app Services or consumables.

Communication

Compete’s primary mode of communication shall be the application, including notifications for updates and actions. We will provide a phone number for urgent matters and may use the phone number provided by you to contact you if necessary. Additionally, Compete may be contacted either through E-mail or Discord.

Representations and Warranties

By using our Service, you authorize us to act as your representative for matters related to court bookings and other service-related activities.

Limitation of Liability

To the fullest extent permitted by law, Silk Deck Pvt. Ltd. is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Service.

Changes to Terms

We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on our website or through emails.

Dispute Resolution

All disputes and differences arising out of these Terms of Use shall be referred to and resolved by Civil courts in Chennai. The exclusive place of jurisdiction shall be with the Civil Courts at Chennai. Any action, suit, or other legal proceeding which is commenced to resolve any matter arising under or relating to these Terms of Use or the Platform, shall be subject to the jurisdiction of the courts at Chennai, India.

Restrictions on use

Without limiting the generality of these Terms, in using the Services, you specifically agree not to post or comment or transmit any content (including review) or engage in any activity that, in our sole discretion:

Disclaimer of warranties

You acknowledge and agree that the services are provided ‘as is’ and ‘as available’ and that your use of the Platform shall be at your sole risk. To the fullest extent permitted by applicable law. Silk Deck Pvt. Ltd, its affiliates, and their respective officers, directors, employees, agents, affiliates, branches, disclaim all warranties, express or implied, in connection with the Service and/or Platform, and your use of them to the fullest extent permitted by the applicable laws, Silk Deck makes no warranties or representations that the services have been and will be provided with due skill, care and diligence or about the accuracy or completeness of the services content and assume no responsibility for any errors, mistakes, or inaccuracies of the content, personal injury or property damage, of any nature whatsoever, resulting from your access to and use of any content posted, emailed, transmitted, or otherwise made available via the Platform. Any material downloaded or otherwise obtained through the use of Platform is done at your own discretion and risk and you will be solely responsible for any damage to your system or other device or loss of data that results from the download of such material. Silk Deck will not be a party to or in any way responsible for monitoring any transaction between you and the person whom you are connecting with through this Silk Deck Platform. You are solely responsible for all of your communications and interactions with other Users of the Platform and with other persons with whom you communicate or interact as a result of your use of Platform. The Platform only identifies you matching/in tune with your requirements. No advice, or information, whether oral or written, obtained by you from Silk Deck or through or from the Platform shall create any warranty not expressly stated in the Terms of Service. Unless you have been expressly authorised to do so in writing by Silk Deck, you shall not use any trade mark, service mark, trade name, logo of any company in a way that is likely or intended to cause confusion about the owner or any person authorized to make use of such marks, names or logos.

Non assignment

You shall not assign or transfer or purport to assign or transfer the contract between you and us to any other person.

Termination of your access to the Platform

You can delete your account at any time by signing out and deleting the app from your electronic device and cease further use of our Platform.

We may terminate your use of our Platform and deny you access to the Platform in our sole discretion for any reason or no reason, including your (i) violation of these terms and conditions; (ii) lack of use of the Platform. You agree that any termination of your access to the Platform may be affected without any prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and/or bar any further access to your account or the Platform. A terminated User may not register or attempt to register with us or use the Compete’s Platform in any manner whatsoever until such time that such User is reinstated by us.

If you use the Platform in violation of these terms, we may, in our sole discretion, retain all data collected from the use of our Platform. Further, you agree that we shall not be liable to you or any third party for discontinuation or termination of your access to the Platform.

Removal of posts, comments and the like

Silk Deck reserves the right to, without prior notice, to remove, block or disable access to any of your accounts, posts, likes, photos, and comments, that we, for any reason or no reason, consider to be objectionable, misleading, offensive, in violation of the terms, in relation to any activity falling under Clause 13 of this Terms of Service, and/or otherwise harmful to our reputation, the Services or our Users, in our sole discretion. Subject to the requirements of applicable law, we are not obligated to return any of your content to you under any circumstances

Indemnity

You agree to indemnify, defend, and hold harmless Silk Deck from and against any third party claims, damages (Actual, and /or consequential) actions, proceedings, demands, losses, liabilities, costs and expenses (including reasonable legal fees) suffered or reasonably incurred by us arising as a result of, or in connection with your content, your unauthorized use of our Platform or products or the Service included or advertised in the Compete’s Platform, your access and use of the Platform, your violation of any rights of another party, your beach of these terms, including but not limited to, any infringement by you of the copyright or intellectual property rights of any third party. We retain the exclusive right to settle, compromise and pay, without your prior consent , any and all claims or causes of action which are brought against us. We reserve the right to, at your expense, to assume the exclusive defense and control of any matter for which are brought against us. We reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter in which we are named as a defendant and/or for which you have indemnity obligations without our prior written consent. We will use reasonable efforts to notify you of any such claims, action, or proceeding upon becoming aware of it.

Severability

If any of these terms of use should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state in which these Terms of use are intended to be effective, then to the extent and within the jurisdiction where that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining Terms of Use shall survive, remain in full force and effect and continue to be binding and enforceable.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of India excluding UN convention of International Sale of Goods and Service. Courts of Chennai, India, reserves the exclusive jurisdiction for all disputes in relation to these Terms of Service.

Contact Us

Please contact us for any questions or concerns in relation to the terms of this Privacy Policy:

Email internalaccounts@compete.win 

Phone +91 99444 61632

Posting on our registered address 10/8 Vivekananda Road, Chetpet, 5, C.S.G Apartment, Chennai - 600031

Please connect with us on Discord for any queries or feedback. 

Please refer to our FAQ section for any queries relating to our matchmaking and ranking system.


These Terms of Service are effective as of 20th September, 2024.